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Fully Managed

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A True IT Partnership

Users of Managed Service Providers reduce their annual IT expenditure by 25% or more.

Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our Fully Managed program is the ideal solution for an organisation like yours, an organisation that demands the utmost in network reliability and quality service.

This program perfectly suits my business needs and ensures we have optimum uptime to avoid affecting our business.
A. Pereira
Senior IT Manager Bolt & Engineering Distributors
(250 Workstations and 10 Servers)
Total IT support and management for a fixed monthly price – it’s that simple. We reduce the business impact of IT failures by minimising their occurrence, and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection applications and hardware. When you outsource the management of your important IT resources to us, we look upon this as a partnership.

Our comprehensive approach means we are your IT department or support your internal IT department. By optimising your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single fixed monthly price.

Do these issues plague your business?

IT Budget Crunch?

Under pressure to reduce IT costs, increase value or maximise profitability?

No Technology Plan?

Does your organisation lack a strategy for how technology can best serve it into the future?

Management Struggles?

Need to find a more efficient way to manage your company’s technology?

IT Anywhere Fully Managed

Program Advantages:

Increased Productivity:

Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

Reduced Business Impact from IT Failures:

Combining preventative maintenance and remote monitoring means we minimise failures that could impact your business. Your network behaves in a stable and reliable manner.

Reduced Network Downtime Through Proactive Maintenance:

Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Program Features:

24/7 Advanced Performance Monitoring

24/7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally

Scheduled Preventative Maintenance

Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security

Monthly Network Health Review

Monthly Network Health Review dedicates ti me to review reports and issues that are important to the ongoing performance of your network. We translate technology into business

Real-time Optimisation

Real-time Optimisation keeps your infrastructure optimised through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real-time

Security and Backup Management

Security and Backup Management keeps your environment secure, protected and available through industry best-practices

Unlimited Remote and Onsite Support

Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support

Device lifecycle Management:

Device lifecycle Management

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Managed Server

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Managed Workstation

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Managed Network

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Managed Security

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Managed Backup

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Managed Support