CompTIA found 46% of current users of Managed Service Providers have reduced their IT expenditures by 25% or more, with 13% experiencing 50% or more IT savings.
We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. Building a program that relies on 24/7/365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.
This program perfectly suits my business needs and ensures we have optimum uptime to avoid affecting our business.
A. Pereira
Senior IT Manager Bolt & Engineering Distributors
(250 Workstations and 10 Servers)
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.
Do these issues plague your business?
Network Neglected?
Is yours perceived as a “neccessary evil” an not an integral part to improving business performance?
Downtime Impact?
Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
Distracted Employees?
Do your staff rely on other non-IT employees to deal with distracting IT problems?
Program Advantages:
Increased Productivity:
Continuous insight into your network lets us reduce the business impact of IT failure by shortening the ti me from network failure to issue resolution.
Reduced Business Impact from IT Failures:
Combining preventative maintenance and remote monitoring means we minimise failures that could impact your business. Your network behaves in a stable and reliable manner.
Reduced Network Downtime Through Proactive Maintenance:
Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.
Program Features:
24/7 Advanced Performance Monitoring
24/7 Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally
Scheduled Preventative Maintenance
Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security
Monthly Network Health Review
Monthly Network Health Review dedicates ti me to review reports and issues that are important to the ongoing performance of your network. We translate technology into business
Real-time Optimisation
Real-time Optimisation keeps your infrastructure optimised through our NOC enterprise-class technology. Critical issues are identified, reported, and resolved in real-time
Security and Backup Management
Security and Backup Management keeps your environment secure, protected and available through industry best-practices
Unlimited Remote and Onsite Support
Unlimited Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support
Device lifecycle Management:
PROGRAM ELEMENTS
INCLUDED SERVICES
Proactive Server
24x7 Advanced Performance Monitoring
Key Application Maintenance
Microsoft and 3rd Party Patch Management
Scheduled Preventative Maintenance
PROGRAM ELEMENTS
INCLUDED SERVICES
Proactive Workstation
Microsoft and 3rd Party Patch Management
Scheduled Preventative Maintenance
Availability Monitoring
PROGRAM ELEMENTS
INCLUDED SERVICES
Proactive Backup
Backup Deployment and Configuration
Backup Performance Monitoring
Backup Software Updates
Scheduled Backup Jobs
PROGRAM ELEMENTS
INCLUDED SERVICES
Proactive Support
Quarterly Network Health Review
Additional Network, End-user and Network Support billed at T&M rates